ocr: SERVERS 21 3.0) Apple 2.7 2.7 - 30 2637 compag 2.7V 2.9) 21 - 2.2 Dell 2.8 3.0 48 3.9 3.0 HP 3.41 3.2 32 3a 28 IBM 3.61 3.7 DaN 0.0 0.5 1.0 1.5 2.0 25 3.0 3.5 4.0. lo Grade weighted by number ot-users E Efrectiveness E Grade weighted by number ofincidents at Availablity DOverail rating Figure 2. IBM and HP: server support received somewhat higher ratings than Apple, Compag, and Dell in most ofour categories. The grades weighted by the number of asers corer a substantially broader range than those weighted by the number of incidents.
